What types of medical devices does VistaMed Technologies specialize in?
VistaMed specializes in high-end medical solutions for chronic disease monitoring, including blood pressure monitors, glucose meters, pulse oximeters, and advanced imaging systems like MRI and CT scanners.
Does VistaMed offer customized solutions for different healthcare settings?
Yes, we provide tailored solutions ranging from bulk purchasing options to specific training programs designed to meet the unique needs of hospitals, pharmacies, community health centers, and research institutions.
Are VistaMed’s products FDA 510(k) cleared and CE MDR certified?
All our products have received FDA 510(k) clearance and CE MDR certification, ensuring compliance with international standards and regulations.
How can I get technical support after purchasing VistaMed products?
We offer a dedicated 24/7 technical support team available via phone or email. Additionally, annual calibration services are included in our warranty packages
What is the minimum order quantity (MOQ) for VistaMed’s devices?
Our MOQ starts at 5 units, but typical orders range between 20-200 units depending on your specific requirements.
Can VistaMed provide training for staff on how to use the equipment effectively?
Absolutely. We offer free on-site training for bulk orders (50+ units), ensuring your staff is fully equipped to operate our devices efficiently.
Does VistaMed provide financing options for large purchases?
Yes, we collaborate with financial institutions to offer flexible leasing and financing options, making it easier for you to acquire necessary medical equipment without significant upfront costs.
How does VistaMed ensure the quality and reliability of its products?
Every product undergoes rigorous testing and validation processes, including ISO 13485 certification, to guarantee superior quality and reliability
What kind of warranty does VistaMed offer?
We provide a standard 5-year warranty on all products, covering parts and labor, ensuring long-term peace of mind.
How does VistaMed assist with regulatory compliance?
Our products comply with global standards such as FDA, CE MDR, and NMPA, and we supply comprehensive documentation to help customers meet local regulatory requirements.
Is there any additional cost for shipping internationally?
Shipping costs vary based on destination and order size. Please contact our sales team for a detailed quote
How quickly can VistaMed deliver an order once it's placed?
With a 99.5% on-time delivery rate, most orders are dispatched within 1-2 weeks of confirmation, depending on stock availability
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